Shipping Policy

Shipping

Our packages are shipped from our partners and manufacturers in the United States, Canada, Mexico, the United Kingdom, Spain, Australia, Hong Kong, and China.

Standard Delivery: Approximately 5-10 business days

Delivery times are approximate and may vary depending on your country's location, the post office, and customs regulations.

You are responsible for paying any additional customs duties or fees imposed by the government or the post office.

We will handle your item accurately according to the method you provide. When the product arrives in the destination country, your local post office will distribute the item for delivery. Regarding any issues that may arise after the product has arrived in the destination country, you are responsible for contacting your local post office.

Your order may be shipped in multiple shipments to optimize shipping and delivery times.

The goods are imported on behalf of the consignee/purchaser. The consignee authorizes SwitzerlandClock to import the goods. Additionally, the consignee/purchaser agrees that SwitzerlandClock may subcontract the import obligation of the goods to a subcontractor. The consignee shall pay taxes and customs duties in addition to the purchase price of the goods.

Returned packages that are not the sender's fault can be resent at the customer's expense. For returned packages that are not the sender's fault, a refund will be issued for the full amount minus the shipping fee paid by the sender.

When shipping items worth $75 or more, consider using a trackable shipping service or purchasing shipping insurance. We do not guarantee the receipt of the returned item.